OPERATIONS OPTIMIZATION

HIP Hospitality's hotel operations services ensure the smooth and modern operation of your property, through analyzing each hotel department, managing the recruitment processes, providing operational solutions, achieving fixed costs reduction and implementing a total quality management system.


HR Recruitment

The hotel recruitment process is critical and plays a key role in the services offered and the guests’ experience. The smooth operation of your hotel depends on the right trained staff selected by HIP Hospitality.


Procedures

With the aim to maintain quality and consistency of services and standards in your hotel, we create written instructions that should be given to all staff members, describing the standard operating procedures that must be followed.


Total Quality Management

Applying a Total Quality Management system in your hotel is really important in order to achieve competitiveness and business excellence.

Reservations/Reception
Food & Beverage
Housekeeping
Procurement

Organization of operational departments of the hotel
Mice (Meetings, Incentives, Congress, Events)
Manual creation

High-end customer services
Implementation of a Total Quality Management system